Primary survey results: Mission Critical Linux

To: Everyone interested in Linux!

Initiated from the 'Linux Mission Critical Systems' mailing list is a project to document successful existing systems which have a large load and are up 24 hrs/day. Already we have received a rich amount of information!


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Getting to the questionnaire:

http://www.linux.or.jp/~mkubo/mc-doc (with Japanese version)

http://www.rmnet.it/linux (Italy)


Mission Critical Linux - answers6\146

Current kernel: 2.0.30
Oldest kernel: 1.2.10
Used WGS 2.0, rated good

Number of Linux servers: 3
Total number of Un*x servers (including Linux): 5
Number of Un*x clients: 4
Number of DOS/Windows clients: 6
Average uptime: 60 days
Longest uptime: 105 days
Average E-mail messages/day: 200
Maximum E-mail messages/day: 600
Average http hits/day: 2000
Maximum http hits/day: 10000
Average FTP Mb/day: 10
WWW server: CERN
Using XFree86

Linux information rated good
Reliability rated good
Robustness rated good
Performance rated good
Hardware support rated good
Software support rated good
Project support rated fair
Distributor support rated good
News group support rated fair
Installation procedures rated fair
Upgrade procedures rated fair
Un*x compatibility rated good
Un*x 'look & feel' rated good
Sharing the network with other Unix OS's rated good
Sharing the network with Windows NT rated good
Sharing the network with Windows95 rated good
Sharing the network with Novell rated good
Sharing the network with OS/2 rated good
Contact with fellow Linux administrators rated good

WWW sites: http://sunsite.unc.edu/LDP/

Q: A description of the work in relation to the Linux servers

A: I am the overall system and network administrator. This includes installing all S/W and H/W. I build various native and cross compilers from the FSF sources.

Q: A description of the site

A: This site is used by engineers for the design and development of communications systems. This includes S/W development for embedded processors and DSPs. We use a mix of Linux, SCO Unix, Win95, and WinNT machines. The site consists of 2 LANS at two separate locations connected via PPP with a Linux machine acting as a router at each end. Our connection to the internet is through a demand dialed PPP connection using Morningstar PPP running on an SCO Unix host.

Q: What is the most critical aspect of your site?

A: All Unix hosts act as file servers for important proprietary files and run 24 hours a day.

Q: What is the history of the site?

A: Started as with 2 SCO Unix machines in early 1994, with a third added 6 months later. First Linux machine was added in 4Q 1995. One SCO machine ws moved to company headquarters. Two more Linux machines were added when another office site was aquired in May 1996. These machines were used as routers and printer servers.

Q: Why and when did you choose to use Linux?

A: August 1995. The price of commercially available unix was just too high. Since I have had little problems dealing with FSF tools, I felt that the same would be true for Linux. It has.

Q: Did you experience any failures or hurdles?

A: Upgrading from aout to ELF was somewhat time consuming. I have not yet upgraded to glibc2 because I have not had the time.

Q: How do you compare Linux with other Unices you use and have used?

A: Overall - I like Liuux better than any other Unix I have used. This includes SCO Unix, SYSV/68k, SunOS, and Convex BSD.

Q: What commercial software packages do you use with Linux, and are you satisfied?

A: Netscape is currently the only commercial package being used on Linux. I am not satisfied. I get frequent bus errors on pages containing frames. Since there is currently no 'free' alternative (Xmosaic does not properly handle tables), I am forced to live with this.

Q: What have you done to increase the robustness of Linux at your site?

A: Very little. I have found the 'stable release' kernels to be, in fact, stable. I do not use UPSs at this time, so I can not say how long the Linux machines will run. The power company causes all of our machines to crash about once per quarter. I have not yet lost a single file on any of the Linux machines from this. crash

Q: Are you using any special backup procedures?

A: Critical project files are automatically archived and copied to several hosts each night. The primary host is backed up incrementally each night and a full backup is done each week.

Q: Are there security holes in Linux you want to warn about?

A: Perhaps I have been fortunate. We have had no problems with unathorized access.

Q: Are you excited about the future of Linux?

A: Yes. Very.

Harry G. Clayton
Senior Systems Engineer
hgc@symuli.com
symuli


Mission Critical Linux - answers6\147

Privacy: level 1
Current kernel: 2.0.30
Oldest kernel: 1.2.13
Used Slackware 3.1, rated fair
Used Red Hat 4.1, rated good
Used Debian 4.1, rated poor

Number of Linux servers: 8
Total number of Un*x servers (including Linux): 5
Number of Un*x clients: 3
Number of DOS/Windows clients: 1
Other clients: 0
Average uptime: 30 days
Longest uptime: 68 days
Average E-mail messages/day: 1150
Maximum E-mail messages/day: 1800
Average http hits/day: 4000
Maximum http hits/day: 8000
Average FTP Mb/day: 16
WWW server: Apache
WWW server: Roxen
Using XFree86
Using X11R6.1-sun
Using Postgress (mpsql)
Using Mini SQL (msql)

Linux information rated fair
Reliability rated good
Robustness rated good
Performance rated good
Hardware support rated good
Software support rated good
News group support rated good
Installation procedures rated fair
Upgrade procedures rated fair
Un*x compatibility rated fair
Un*x 'look & feel' rated good
Sharing the network with Windows95 rated good

Netnews: comp.os.linux.announce
Mailing lists: linux-security/alert, Bugtraq

Q: A description of the work in relation to the Linux servers

A: System Administration

Q: A description of the site

A: To inform the students of our university and to help them get acquianted with computers in general, and UNIX and the internet in specific.

Q: What is the most critical aspect of your site?

A: Web-server, DNS-server and user-server

Q: What is the history of the site?

A: >From old 486-sx25's with 8 megs to a couple of pentium's with at least 32 megs.

Q: Do you intend to expand the use of Linux at your site, and how?

A: Nope, we run Linux on almost everything

Q: What have you done to increase the robustness of Linux at your site?

A: Upgraded servers

Q: Are there security holes in Linux you want to warn about?

A: Sloppy sysadmins

Nick Verhaegen
Sir


Mission Critical Linux - answers6\148

Current kernel: 2.018
Oldest kernel: n/a
Used Red Hat 4.0, rated good

Number of Linux servers: 2
Total number of Un*x servers (including Linux): 2
Number of Un*x clients: 2
Number of DOS/Windows clients: 2
Average uptime: 5 days
Longest uptime: 7 days
Average E-mail messages/day: 20
Maximum E-mail messages/day: 50
Average http hits/day: 200
Maximum http hits/day: 500
WWW server: Apache
Using XFree86

Linux information rated good
Reliability rated good
Robustness rated good
Performance rated good
Hardware support rated fair
Software support rated fair
Project support rated fair
Distributor support rated poor
News group support rated good
Installation procedures rated good
Upgrade procedures rated good
Un*x compatibility rated good
Un*x 'look & feel' rated good
Sharing the network with other Unix OS's rated good
Sharing the network with Windows NT rated poor
Sharing the network with Windows95 rated good
Sharing the network with Novell rated good
Sharing the network with OS/2 rated fair
Contact with fellow Linux administrators rated poor

Mailing lists: redhat
Books: Oreilly & Ass
Magazines: Linux Journal

Q: A description of the work in relation to the Linux servers

A: I AM A NEWBIE LINUX WEBMASTER...JUST SWITHCHED FROM WIN 95 TO LINUX FOR A WEB SERVERAND I AMVERY HAPPY WITH IT I ALSO USE WIN NT...BUT LINUX PROVIDES ME WITH ALL THE TOOLS ANS UTILITIES NCESSARY TO RUN MY PLACE LIKE E MAIL,HTTP, FTP AND X SERVER WITHOUT ANY ADDITIONAL COST..ALONG WITH ITS VERY EASY TO USE INTERPHASE WITH THE REDHAT DISTRIBUTION

Q: A description of the site

A: I PROVIDE SCIENTIFIC AND MEDICAL TYPE OF INFORMATION IN TE NET. ALONG WITH PROVIDING E MAIL TO MY COWORKERS AND EMPLOYEES

Q: What is the most critical aspect of your site?

A: THE WEB..PROVIDING INFORMATION

Q: What is the history of the site?

A: I HAVE BEEN MANAGING MY WEB SITEFOR OVER 3 YEARS, FIRST WITH WINDOWS 3.1 AND A NOVEL TCPIP STACK AND A CHEAPO WEB SERVER, THEN WIN 95 WITH ANOTHER WIN 95 WEB SERVER THAT WAS VERY UNSTABLE, AND NOW WITH LINUX AND APACHE

Q: Why and when did you choose to use Linux?

A: THE NET...COMMUNITY AND THAT MANY OF THE PLACES I VISITED WHERE USING IT AND HAD A LOT OF HITS WITHOUT AFFECTING STABILITY OF THE MACHINE

Q: Did you experience any failures or hurdles?

A: JUST TRYING TO FIND THE INFORMATION NECESSARY WICH IS SCATRED ALL OVER THE HARSDRIVE IN ORDER TO CONFIGURE VARIOUS SERVICES LIKE MARS OR SMB

Q: Do you intend to expand the use of Linux at your site, and how?

A: YES...I HOPE TO GET A SMALLE MACHINE TO USE IT AS A SMALL NEWS SERVER AND A X SERVER FOR GAMES

Q: How do you compare Linux with other Unices you use and have used?

A: THE DOCUMENTATION AND INSTALLATION IS BETTER THAN THE SCO FREE OPEN SERVER

Q: What commercial software packages do you use with Linux, and are you satisfied?

A: OSS FOR MUSIC..SINCE I OWN A SOUNDSCAPE VIVO 90

Q: What have you done to increase the robustness of Linux at your site?

A: BRAG AND SHOW OTHERS ALL THE THINGS IS CAN DO AT ONCE....ALONG WITH COMAPTING IT TO NT TO OTHERS SINCE NT DOES NOT SUPPORT AS MANY THINGS AS LINUX DOES

Q: Are you excited about the future of Linux?

A: YES

LESTER PASARELL
MEDICAL TECHNOLOGIST/SUPERVISOR
lpasarel@utmb.edu
University of Texas Medical Branch


Mission Critical Linux - answers6\149

Current kernel: 2.1
Oldest kernel: .9
Used Slackware .9, rated fair
Used Red Hat 2.1, rated good
Used Info-Magic 2.1, rated fair

Number of Linux servers: 1
WWW server: Netscape
Using XFree86

Linux information rated good
Reliability rated good
Robustness rated good
Performance rated good
Hardware support rated good
Software support rated good
Project support rated fair
Distributor support rated fair
News group support rated fair
Installation procedures rated good
Upgrade procedures rated good
Un*x compatibility rated good
Un*x 'look & feel' rated good
Sharing the network with Windows NT rated good
Sharing the network with Windows95 rated good
Contact with fellow Linux administrators rated poor

Tony P. Ghazel
Owner
ghazel@ix.netcom.com
M.I.S


Mission Critical Linux - answers6\150

Privacy: level 1
Current kernel: 2.0.18
Oldest kernel: 0.99
Used Red Hat 3.0.3, rated good

Number of Linux servers: 5
Total number of Un*x servers (including Linux): 0
Number of Un*x clients: 3
Number of DOS/Windows clients: 16
Other clients: 1
Average uptime: 40 days
Longest uptime: 75 days
Average E-mail messages/day: 1500
Maximum E-mail messages/day: 2000
Average http hits/day: 2000
Maximum http hits/day: 3500
Average FTP Mb/day: 120
WWW server: Apache
Using XFree86
Using Mini SQL (msql)

Linux information rated good
Reliability rated good
Robustness rated good
Performance rated good
Hardware support rated fair
Software support rated fair
Project support rated good
Distributor support rated good
News group support rated good
Installation procedures rated good
Upgrade procedures rated good
Un*x compatibility rated good
Un*x 'look & feel' rated good
Sharing the network with other Unix OS's rated good
Sharing the network with Windows NT rated good
Sharing the network with Windows95 rated good
Contact with fellow Linux administrators rated good

WWW sites: sunsite.unc.edu
Netnews: comp.os.linux
Books: Yggdrasil (Linux Bible)
Magazines: Linux Journal

Q: A description of the work in relation to the Linux servers

A: Internet service provider. Used SCO Internet Faststart at first... load of crap!

Q: A description of the site

A: Internet Service provider...

Q: What is the most critical aspect of your site?

A: Uptime!

Q: What is the history of the site?

A: 1 year old on Linux... used SCO Internet faststart and was HORRIBLY dissapointed! That junk EATS resources!

Q: Why and when did you choose to use Linux?

A: Used Linux at home since '94 (kernel 0.99 or something... my mind fades!)

Q: Did you experience any failures or hurdles?

A: yep... getting X working on SLS version was a COW!

Q: Do you intend to expand the use of Linux at your site, and how?

A: I will ONLY use Linux on my site for mission-critical servers. i have an NT4 box for the idiots who want frontpage extensions on their virtual server...

Q: How do you compare Linux with other Unices you use and have used?

A: better than SCO... by far! More comfortable environment than HPUX

Q: What commercial software packages do you use with Linux, and are you satisfied?

A: Commercial? I use VI to edit, Pine for email, and who needs a spreadsheet?? Abuse is keen for amusement, tho!

Q: What have you done to increase the robustness of Linux at your site?

A: UPS (3 hour battery life - never used it yet)

Q: Are you using any special backup procedures?

A: daily DAT backup - all machgines sequentailly

Q: Are there security holes in Linux you want to warn about?

A: dont run stuff SUID root!

Q: What new technologies are you expecting for future Linux development?

A: free Motif!!! :)

Q: Are you excited about the future of Linux?

A: yep!

Q: Do you have further comments, or suggestions for Linux administrators?

A: There is NOTHING that cannot be accomplished with a bit of innovation!

Brian Macdougall
Director


Mission Critical Linux - answers6\151

Current kernel: 2.0.30
Oldest kernel: 1.1.12
Used Slackware 2.0, rated fair
Used Red Hat 4.1, rated good

Number of Linux servers: 2
Total number of Un*x servers (including Linux): 5
Number of Un*x clients: 5
Number of DOS/Windows clients: 2
Other clients: 1
Average uptime: 40 days
Longest uptime: 120 days
Average E-mail messages/day: 1000
Maximum E-mail messages/day: 5000
Average http hits/day: 200000
Maximum http hits/day: 400000
Average FTP Mb/day: 5
WWW server: Apache
Using Mini SQL (msql)

Linux information rated good
Reliability rated good
Robustness rated good
Performance rated good
Hardware support rated good
Software support rated fair
Project support rated fair
Distributor support rated good
News group support rated good
Installation procedures rated good
Upgrade procedures rated good
Un*x compatibility rated good
Un*x 'look & feel' rated good
Sharing the network with other Unix OS's rated good
Sharing the network with Windows NT rated good
Contact with fellow Linux administrators rated good

WWW sites: http://sunsite.unc.edu/linux
Mailing lists: linux-admin
Books: linux in a nutshel
Magazines: linux journel

Q: A description of the work in relation to the Linux servers

A: I admin on server fulltime, the other is a part-time co admin.

Q: A description of the site

A: My main site is a catalog for a business, they are also begining to offer some web space for rent. The other server is just a web farm type settup where lots of people park their web pages.

Q: What is the most critical aspect of your site?

A: Stability in web services. If the web page is not available, then the company doesnt get orders.

Q: What is the history of the site?

A: They grew too big for the ISP shell account and needed their own server... so I set one up.

Q: Why and when did you choose to use Linux?

A: I chose linux cause it is cheap, stable, and has tons of support from people like me, not just supper techie nerd types that sit in the customer support lines for the big computer companies.

Q: Did you experience any failures or hurdles?

A: I had a 3com card. Since it was a newer card the driver for it was still very beta... as a result I had netcard lockups every few hours. I have since bought a generic ne2000 card and have had no problems.

Q: Do you intend to expand the use of Linux at your site, and how?

A: Most definately, I plan to have a central e-mail server, 5-10 web servers, 2-3 dns servers.

Q: How do you compare Linux with other Unices you use and have used?

A: I hate HPUX, dont care for sunos/solaris. With these two, you are stuck using their software... I had a very hard time compiling apache on the HP. Sun is just weird....

Q: Are you using any special backup procedures?

A: I just make a nightly tarball then ship it from my server in CA to my server in OH.

Q: Are there security holes in Linux you want to warn about?

A: none that arent publicaly kown.

Q: What new technologies are you expecting for future Linux development?

A: better MS windows binary support

Q: Are you excited about the future of Linux?

A: yuppers

Q: Do you have further comments, or suggestions for Linux administrators?

A: noppers.. keep up the good work.

Adam Crews

webmaster@shroom.com
me


Mission Critical Linux - answers6\152

Privacy: level 6
Current kernel: 2.0.30
Oldest kernel: 2.0.8
Used Slackware 2.1,3.0, rated poor
Used Red Hat 3.0.3,4.0,4.1,4.2, rated good
Used Yggdrasil Fall-94, rated fair

Number of Linux servers: 9
Total number of Un*x servers (including Linux): 18
Number of Un*x clients: 4
Number of DOS/Windows clients: 10
Average uptime: 30 days
Longest uptime: 51 days
Average http hits/day: 5000
Maximum http hits/day: 10000
WWW server: Apache
Using Accelerated X
Using Mini SQL (msql)
Using radius

Linux information rated good
Reliability rated fair
Robustness rated good
Performance rated good
Hardware support rated good
Software support rated good
Project support rated good
Distributor support rated good
News group support rated good
Installation procedures rated good
Upgrade procedures rated good
Un*x compatibility rated good
Un*x 'look & feel' rated good
Sharing the network with other Unix OS's rated good
Sharing the network with Windows NT rated good
Sharing the network with Windows95 rated good
Contact with fellow Linux administrators rated good

WWW sites: www.linuxhq.com
Mailing lists: bugtraq, linux-kernel, linux-bugs, linux-security

Q: A description of the work in relation to the Linux servers

A: administration, programing/development, support.

Q: A description of the site

A: ISP

Q: What is the most critical aspect of your site?

A: the machines being up, operative, and responsive

Q: What is the history of the site?

A: 2+ years, about 1 year with Linux as production machines.

Q: Why and when did you choose to use Linux?

A: It was a matter of convincing the powers that be that it was faster, stabler, cheaper, had a better price/performance ratio, had more features, and was easier to install/administer than Solaris. (Solaris is also a nice OS, but I wish it had source, that it came with more standard utilities (like gzip, or bash, or a compiler), and that the hardware were cheaper, but the hardware IS more reliable.)

Q: Did you experience any failures or hurdles?

A: Enough failed IDE disks due to 24x7 thrashing on our web cache to make your head spin.

Q: Do you intend to expand the use of Linux at your site, and how?

A: We plan to use it for more and more of our production machines.

Q: How do you compare Linux with other Unices you use and have used?

A: The only other UNIXes that I like are FreeBSD and Solaris. I really appreciate a Solaris machine that takes 24 thrashing as a web server with an average load of 1.5-2, has 900 processes running, and stays up for 100+ days. The only really dissapointing thing about Linux is the lack of hardware stability with some cheap peripherals, and the lack of a serial console.

Q: What commercial software packages do you use with Linux, and are you satisfied?

A: none

Q: What have you done to increase the robustness of Linux at your site?

A: everything you do for any other machine: 24 hour monitoring, UPS, battery backup, nightly full backups, extra cooling in the case, controlled environment, tight security, restricted access to the machine room, etc, etc, etc

Q: Are you using any special backup procedures?

A: nothing too special

Q: Are there security holes in Linux you want to warn about?

A: incompetance is the killer

Q: What new technologies are you expecting for future Linux development?

A: A journaling filesystem would be nice, as would _stable_ support for more than 256 concurrent FDs.

Q: Are you excited about the future of Linux?

A: ? as excited as a person can get about an operating system. I mean, it's really cool, and I spend a frightening amount of time with it, but it's not _that_ exciting. It's definitely exciting in contrast with mac/windows.

Q: Do you have further comments, or suggestions for Linux administrators?

A: nope

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Last modified: 11:45 26/7/1997